
What Every IT Support Company Wishes You Knew About IT
A quick bit of good news: we’re not about to hit you with endless technical jargon and acronyms, although we’d appreciate why you might expect that, given the title of this blog post. As a business owner, it isn’t your job to be an expert in the technology you use....

Think You Don’t Need Extra IT Security? You Might Want to Read This
“Thanks, but no thanks.” Those really aren’t the words we want to hear when proposing a security upgrade that offers greater protection for a business against cybercrime. But we do sometimes receive that response, and it’s always poorly informed. Which is why we felt...

How to Distinguish an IT Support Provider From an IT Support Partner
Just like every other business on the planet, yours relies heavily on IT - even if your computer or smartphone seemingly plays a minor role in your day. Imagine, just for a moment, if that device stopped working. Now, imagine if that happened right when you were about...

The 5 Step Plan to Prepare and Protect Your Financial Planning and Wealth Management Firm From Cyber Crime
You’re regulated by the FCA. The nature of your business means that you’ll retain very sensitive client data. Therefore, the onus falls on you not to just protect your own critical data, but the financial and personal records of your customers, too

WATCH how easy it is to give away your login details
You must have heard of phishing scams. Even if you’re not sure exactly what they are, you’ll know they’re to be avoided. Simply put, a phishing scam is an email sent under the pretence of being from someone else. Like your email, bank, or Amazon, or another place...

WATCH why it’s so important to update your software
We know computers are a pain, but they're also very important. 10 minutes updating a device now could save you days or weeks of lost time should the worst happen. It’s frightening to think that a whopping 60% of data breaches could have been avoided if someone had...

WATCH as a computer is infected with ransomware
Have you heard of ransomware? It’s where all of your business’s data is encrypted and held to ransom by criminals. They demand a huge fee to release it. In fact, I’ve just been reading that the average ransom fee demanded has shot up in the last year. A threat...

The tax relief few businesses know about
A quick summary: When you buy certain new equipment (including computers) you can claim 130% capital allowance What that means: If you spend £1,000 on computer equipment, it'll reduce your corporation tax bill as if you had spent £1,300 How long does it last? It...

Do I Need a Dedicated Server In-House?
So many businesses have great big, clunky servers hiding away somewhere. In fact, sometimes, they’re not hidden at all; they stick out like a sore thumb and do nothing more than get in everyone’s way. Over the last few weeks, we’ve spoken to a number of potential...
Is Your IT Provider Communicating Well? Or is it Time to CTRL + ALT + Delete?
Successful businesses rely on great communication throughout the organisation. It’s how you foster relationships with customers, build great teams, and draw more people towards your brand. Why is it, then, that you’ve not heard from your IT provider for the last three...
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Is your Technology Holding you Back??
If you feel like your business isn’t getting the most out of the current IT support, let’s talk. Book a free, no-obligation chat with Mark to discuss your needs and how we can help you to maximise the value of your IT support with us.
IT support is constantly evolving, and you need a company that can keep up. We pride ourselves on supporting small businesses in Birmingham with the latest technology that makes IT work for you.