IT SUPPORT BIRMINGHAM
Empowering Birmingham Businesses with Reliable IT Support
Your business deserves IT support that keeps you running smoothly, securely, and efficiently. At Compex IT, we understand the unique challenges you face and are here to provide the tailored support your Birmingham business needs to thrive
Looking for a new Birmingham IT Support Partner?
We find that businesses in Birmingham come to us for a number of reasons:
- Their current IT company is no longer giving them the service they once had
- They’ve experienced rapid growth and they need an IT support partner to look after their tech
- Their IT company has been bought by a larger IT company and service/personal touch has vanished
- They feel they have outgrown their current IT support company or ‘one man band’
Does this sound like you?
We can help…
Tailored IT Support Services for Birmingham Businesses
We provide local IT support in Birmingham to over 65 businesses across the city. It isn’t your job to be an expert in the technology you use. You simply need to understand how to get the most out of it and when to ask for help when you need it. That’s where have a great IT support partner comes in.
Our managed IT support for businesses in Birmingham include:
IT SUPPORT
Our IT support in Birmingham offers proactive monitoring, rapid response times and technology business reviews to keep your business running smoothly. Get complete peace of mind knowing your business IT is taken care of.
CYBER RESILIENCE
Cybercrime prevention is essential for any business. Protecting your data and systems is our priority and with our unique, multi-layered approach, you can be assured we do everything we can to keep your data safe.
MICROSOFT 365
We’re 365 experts. We help you get the most out of your 365 environment, so your team is more efficient and productive. Microsoft 365 enables you to work collaboratively anytime, anywhere on any device whilst staying secure.
COMMUNICATION
We can help to keep your comms cost-effective and efficient. We can optimise your business communication network with our streamlined communication service for both IT and remote working.
Flexible and Transparent IT Support Plans
You may find other Birmingham based IT companies get a little tongue-tied and mysterious when it comes to what their support packages include, what’s extra, and how much it’s all going to cost. Not us. We are completely transparent, just as an IT support partner should be.
We don’t offer our services ad-hoc as we want to get to know your business. We aim to understand how we can work together to provide the right service to help your business thrive. We provide simple, flexible IT support services to businesses in Birmingham with transparent pricing for 5-100 users with our clear and uncomplicated packages.
As always, our packages are backed by our unique ‘love us or leave us’ guarantee
180
Security
Our essential security plan is designed to provide comprehensive protection for our clients’ IT systems against cyber threats. This package includes top-of-the-line security
from
£25
PER USER PER MONTH
270
Security &
Remote Support
Combining our essential security plan with fully unlimited phone and remote support for your team members. Also includes proactive maintenance and monitoring, documentation and asset management.
from
£35
PER USER PER MONTH
360
Security &
Onsite Support
Offering full unlimited onsite and remote/phone support, along with advanced security protection, regular reviews and technology alignment advice/best practice. Designed for those who want complete IT peace of mind.
from
£45
PER USER PER MONTH
Choose the package of IT support that supports your small business. Simply select the level of support you need. You can upgrade or add extra features to your package at any time.
Our Value to You
Our clients don’t buy IT support, they buy…
Peace of Mind
- A Partner, not just a supplier
- Over 20 years experience
- Focus on what you do best
- Attentive approach
Business Continuity
- More proactive, less reactive
- Reduce downtime – save £1000’s
- Keeping your data secure
- Enhance Operational Resilience
Systems Visibility
- Monthly Reports
- Regular Advice
- 24 x 7 Monitoring/Alerts
- Improve Compliance
Cost Control
- Predictable Costs
- Scalable and Flexible
- Increase Profit
- No surprises
IT Support for Growing Businesses in Birmingham
We’re super proud to provide IT support services to businesses in Birmingham
Hear from Our Birmingham Clients
We’re proud to have built strong relationships with businesses across Birmingham. Here’s what some of our clients have to say.
We’re Compex IT
For more than 23 years, Compex IT has been delivering IT support to business owners and managers across Birmingham and the Midlands. We strive to truly understand you and your business, aiming to be your partner rather than just another anonymous supplier. Our comprehensive IT support simplifies technology management, enabling small businesses to achieve complete IT confidence.
Imagine a world where your IT systems just work, allowing you to focus on growing your business. With our comprehensive IT support in Birmingham, that world is within reach.
FAQ's
How easy is it to move to you from my current IT company?
We know that the thought of changing IT provider can be hugely daunting… “Will my IT stop working?”
To alleviate any concerns about switching IT providers, we’ve created our Easy IT Switch Service.
In essence, this means you can leave all the hard work to us while we handle the transition.
How long does the transition to you from my old IT supplier take? Will there be downtime?
This very much depends on the company size. A business with 5 people will take less time than a company with 50 people. There are a large number of steps in our onboarding process and the bigger the company, the longer it takes. It would usually range from 1-4 weeks.
There would no downtime for you to worry about.
How can I trust that you'll do a better job than my current IT company?
Well, we have some amazing feedback from clients that you can read on our website as well as our large number of Googe reviews. We’d also highly encourage you to speak to some of our clients during the selecting a new IT partner phase as there’s nothing quite like hearing how we work with our clients than from our clients themselves.
We also offer a very unique love us or leave us guarantee (see further down the page)
What makes you different to all the other IT support companies in Birmingham?
That’s easy….we work as a partner with our clients, not just another faceless supplier. We’re owner-led, Mark and Gary are very much involved in the daily running of Compex, alongside the rest of their team of superstars… which is what our clients love. We understand that you don’t really buy “IT support”, you want to sleep better at night, you want your staff to stop complaining about your technology, you just want everything to work and you want tech to help growth, not hinder it.
Our managed IT support in Birmingham is unlimited and provides a one stop shop for all things IT related.
Do you do ad-hoc work?
No, unfortunately not. We’re able to help our clients more efficiently and diligently when we have stable, long-term relationships with them. It gives us the opportunity to have a complete understanding of the client’s needs and any changes.
Our managed IT support in Birmingham takes care of all your tech issues so you can focus on what you do best.
How much does Birmingham IT support cost?
Our Birmingham-based IT support can range from £25 for our security-only plan to £45 for full support but this also depends on number of sites and servers you may have.
What type of companies do you work with?
We partner with business owners, Directors and office managers of professional services firms who are in charge of managing the IT needs of teams of 5-100 members in and around Birmingham. Maybe you’re growing and you need an IT resource as you no longer have the time or you’re currently working with an IT company but the service they are providing is no longer adequate for you.
How do we access IT support in Birmingham?
We have a number of ways our clients to can contact us – mainly via email or our helpdesk phone number
Can you take care of all our IT support needs?
Yes, our managed IT support in Birmingham gives you a fully inclusive plan. Our aim is to be your one stop shop for all things IT related, like your very own IT department. We provide a range of IT services and can manage all your IT support requirements. From design, delivery, cyber security, support and procurement, we can help you to put a business IT strategy in place that centres around the latest technology.
Do you support Macs?
Yes, we have looked after a number of clients with Macs over the years. Our managed IT support in Birmingham cover s both Windows PC and Macs
Attention business owners: If you’re thinking of switching Birmingham IT support companies, you must read this guide first….
Inside, you’ll discover:
- Why you want a partner that thinks strategically.
- The reasons business owners and managers in Birmingham like you switch IT support providers
- How to protect the most important asset your business owns
- Why you should be highly sceptical of all IT support businesses (yes, including us)
Our 6 month money back guarantee!
If you (and your team) aren’t ECSTATIC about choosing us anytime during your first 6 months simply let us know and we’ll refund your ENTIRE initial investment back immediately!
PLUS we’ll pay you an additional £1,000 to say “sorry for wasting your time”